NRI Healthcare Services
Ensuring your family receives the best care, even when you're miles away.
Living abroad while your parents age in India comes with a particular kind of worry — the distance, the time difference, the "what if something happens and I'm not there." Caroline Healthcare exists to close that gap. We provide home healthcare for NRI families, acting as your trusted presence on the ground in Delhi NCR so your parents get the care they need, and you get the peace of mind you deserve.
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Caring for Your Parents in India, Wherever You Are
Our Commitment to NRI Families
- Trusted Partnership — We act as your eyes and ears on the ground, so you always know your parents are being looked after, even when you can’t be there yourself.
- Transparent Communication — Regular updates on your loved one’s health and care, so you stay informed and involved no matter which time zone you’re in.
- Personalized Care Plans — Every care plan is built around your family’s specific needs and your parents’ comfort and dignity — not a one-size-fits-all package.
- 24×7 Availability — Round-the-clock support, because emergencies and time zones don’t wait for convenient hours.
- Cultural Sensitivity — Our team understands Indian family dynamics and traditions, so care feels respectful and familiar, not clinical or impersonal.
NRI Healthcare Services for Parents in India
- Doctor Visits at Home — Experienced doctors for consultations, health assessments, and ongoing treatment, without your parents needing to travel.
- 24×7 Home Nursing Care — Skilled, background-verified nurses providing round-the-clock support and attention.
- Physiotherapy & Rehabilitation at Home — Personalized therapy sessions to help your parents regain strength, mobility, and independence.
- Medical Equipment at Home — Hospital beds, oxygen concentrators, and other essential equipment delivered and set up quickly.
- In-Home Lab Tests & Diagnostics — Blood tests, ECGs, and more — no travel, no waiting rooms, no unnecessary exposure.
- Medication Management — Ensuring medications are taken correctly and on schedule, with monitoring for side effects.
- Emergency Response — Rapid coordination with local hospitals and ambulance services if a medical emergency arises.
- Regular Health Updates & Reports — Detailed updates on your parent’s health and progress, sent directly to you.
How We Make it Easy for You:
- Simple Online Booking: Schedule appointments and request services easily through our website or mobile app.
- Secure Payment Options: Make payments conveniently and securely online.
- Dedicated NRI Support Team: Our team is available to assist you with any questions or concerns, providing guidance and support throughout the process.
NRI Healthcare Services at Caroline
At Caroline Health Care, we are committed to offering exceptional medical care tailored to the unique needs of Non-Resident Indians (NRIs). We understand that living abroad comes with its challenges, especially when it comes to managing your health from a distance. Our dedicated team of doctors and healthcare professionals is here to ensure that you receive the highest quality of care, delivered with compassion and respect.
What to Expect
1. Medical services available 24/7
- Skilled Nursing Care
- Expert assessment and management of medical conditions
- Medication administration and monitoring
- Wound care and dressing changes
- Catheter and ostomy care
- Post-operative care
- Personalized Attention:
- Compassionate care tailored to individual needs
- Open communication and collaboration with patients and families
- Regular monitoring and adjustments to care plans
- Support for emotional and psychological well-being
- Convenient Home-Based Services:
- Eliminates the need for travel and hospital visits
- Provides a familiar and comfortable environment for healing
- Reduces the risk of hospital-acquired infections
- Comprehensive Care:
- Collaboration with your primary physician and specialists
- Coordination of all aspects of your care, including medications, therapies, and equipment
- Support for Families:
- Education and training for family members and caregivers
- Emotional support and resources
2. Top Quality, Board-certified Doctors
- Expertise:
- Specialized knowledge and experience in various medical fields
- Up-to-date on the latest advancements in medical care
- Compassion:
- Empathetic and understanding approach
- Dedicated to building strong relationships with patients and families
- Personalized Care:
- Develops individualized treatment plans based on your specific needs and goals
- Thorough assessments and ongoing monitoring of your health
- Collaborative Approach:
- Works closely with your primary care physician and other specialists
- Communicates openly and clearly about your diagnosis and treatment options
- Convenient Home Visits:
- Eliminates the need to travel to a doctor’s office
- Provides a comfortable and familiar environment for consultations
FAQs
How do I schedule an appointment or request services?
You can easily schedule an appointment or request services by calling us at 1800 103 3374 or filling out the contact form on our website. Our friendly staff will guide you through the process and answer any questions you may have.
1. What payment methods are accepted?
We accept all major credit cards such as Visa, Mastercard, American Express, and Discover. In addition, we work with a wide range of insurance plans including Aetna, Cigna, Blue Cross Blue Shield, and UnitedHealthcare. For added convenience, we also welcome direct bank transfers from accounts at major financial institutions.
2. What can I expect during a home visit?
During a home visit, our healthcare professional will arrive at your scheduled time and conduct a thorough assessment. This may include taking your medical history, performing a physical exam, and discussing your specific needs and concerns. Based on this assessment, a personalized care plan will be developed to meet your individual goals.
3. How do you ensure the quality and safety of your care?
At Caroline Healthcare, we prioritize your safety and well-being. All our staff members are highly trained and experienced professionals. We adhere to strict infection control protocols and maintain rigorous quality standards for all our services. Your satisfaction and comfort are our top priorities
OUR HAPPY CLIENTS
Discover why families trust Caroline Home Care for their loved ones’ needs.
Suresh Maurya
2 weeks ago
We were struggling with my wife’s multiple medicines and frequent mix-ups. Caroline Health Care organized everything in a pill box and now her caregiver calls every morning to remind her — “Time for BP medicine” — and also keeps notes on side effects.
When I asked if all nurses are this attentive, she said, “Caroline Health Care trains us specifically for this.” That explains why their system works so well. We feel much more at peace now.
When I asked if all nurses are this attentive, she said, “Caroline Health Care trains us specifically for this.” That explains why their system works so well. We feel much more at peace now.
Suresh Maurya
2 weeks ago
We were struggling with my wife’s multiple medicines and frequent mix-ups. Caroline Health Care organized everything in a pill box and now her caregiver calls every morning to remind her — “Time for BP medicine” — and also keeps notes on side effects.
When I asked if all nurses are this attentive, she said, “Caroline Health Care trains us specifically for this.” That explains why their system works so well. We feel much more at peace now.
When I asked if all nurses are this attentive, she said, “Caroline Health Care trains us specifically for this.” That explains why their system works so well. We feel much more at peace now.
Sakshi Maurya
2 weeks ago
Caroline Health Care was really clear about my mother’s overnight care — what the caregiver would do and all safety protocols.
The caregiver called me daily with updates. My mom felt like family was with her, not a stranger. You can tell they genuinely care.
The caregiver called me daily with updates. My mom felt like family was with her, not a stranger. You can tell they genuinely care.
Sakshi Maurya
2 weeks ago
Caroline Health Care was really clear about my mother’s overnight care — what the caregiver would do and all safety protocols.
The caregiver called me daily with updates. My mom felt like family was with her, not a stranger. You can tell they genuinely care.
The caregiver called me daily with updates. My mom felt like family was with her, not a stranger. You can tell they genuinely care.
Shivam Gupta
2 weeks ago
Heard about this from my cousin for her dad. He used to sit alone all day, now he talks, goes for walks and actually looks forward to the caregiver’s visits. They matched someone with similar interests so it feels like friendship, not just help. Really touching to see.
Shivam Gupta
2 weeks ago
Heard about this from my cousin for her dad. He used to sit alone all day, now he talks, goes for walks and actually looks forward to the caregiver’s visits. They matched someone with similar interests so it feels like friendship, not just help. Really touching to see.
Sourav Ram
2 weeks ago
Wife has multiple medications aur mix-ups happen. Caroline Health Care’s person who came explained, We’ll organize this in a pill organizer, remind her daily, track any side effects.Now she calls every morning Time for BP medicine aur keeps notes. Meine poocha once, Kya sab nurses itna attention detail se karte hain?” She said, Caroline Health Care trained us specifically for this.” Makes sense why their system works so well.
Sourav Ram
2 weeks ago
Wife has multiple medications aur mix-ups happen. Caroline Health Care’s person who came explained, We’ll organize this in a pill organizer, remind her daily, track any side effects.Now she calls every morning Time for BP medicine aur keeps notes. Meine poocha once, Kya sab nurses itna attention detail se karte hain?” She said, Caroline Health Care trained us specifically for this.” Makes sense why their system works so well.
OSIFAR
2 weeks ago
Started physio after my fall and was nervous about trusting someone new with my body. This therapist was patient, never made me feel old or useless, actually explained why we were doing each exercise. My daughter doesn’t have to drop everything to take me to appointments now. I’m regaining confidence in my movements. This beat going to a crowded clinic any day. Feel like I got my independence back.
OSIFAR
2 weeks ago
Started physio after my fall and was nervous about trusting someone new with my body. This therapist was patient, never made me feel old or useless, actually explained why we were doing each exercise. My daughter doesn’t have to drop everything to take me to appointments now. I’m regaining confidence in my movements. This beat going to a crowded clinic any day. Feel like I got my independence back.
Prachi Singh
2 months ago
I had a wonderful experience with Caroline Healthcare. The team is professional, responsive, and truly cares about their patients. Their staff is well-trained, compassionate, and always available to provide timely support. The quality of service exceeded my expectations, and I highly recommend Caroline Healthcare to anyone looking for reliable and trustworthy home healthcare services. Keep up the excellent work!
Prachi Singh
2 months ago
I had a wonderful experience with Caroline Healthcare. The team is professional, responsive, and truly cares about their patients. Their staff is well-trained, compassionate, and always available to provide timely support. The quality of service exceeded my expectations, and I highly recommend Caroline Healthcare to anyone looking for reliable and trustworthy home healthcare services. Keep up the excellent work!
abdullah sayeed
3 months ago
We are incredibly grateful to Neha, our nursing incharge, for the exceptional home care she has provided for my father.since last couple of months..professionalism, dedication, and clinical expertise have given us confidence to keep home care at home Thank you, Neha, for your outstanding support!"
abdullah sayeed
3 months ago
We are incredibly grateful to Neha, our nursing incharge, for the exceptional home care she has provided for my father.since last couple of months..professionalism, dedication, and clinical expertise have given us confidence to keep home care at home Thank you, Neha, for your outstanding support!"
Anuradha Mittal
5 months ago
Thanks to Ria Solanki of Caroline Health Care, we managed to find the most compassionate and caring day and night nurse for my ailing mother. Our day nurse, Veer Kaur needs a special call out. I have never seen such dedication and patience with which she is caring for my mother through out the day.. Samreen, the night nurse is constantly present to meet any needs that come up. Highly recommend Caroline Health Care!!!
Anuradha Mittal
5 months ago
Thanks to Ria Solanki of Caroline Health Care, we managed to find the most compassionate and caring day and night nurse for my ailing mother. Our day nurse, Veer Kaur needs a special call out. I have never seen such dedication and patience with which she is caring for my mother through out the day.. Samreen, the night nurse is constantly present to meet any needs that come up. Highly recommend Caroline Health Care!!!
Rohit Sehgal
7 months ago
I have had an excellent experience with Caroline Health. They have met their commitments. They have provided good resources, changeovers and also request for changes in personnel have been addressed effectively. They have quick access to equipment and consumables as required by the patient. Their key strength is the quick responsiveness in difficult situations when quick action is required. When I have approached them on any issue they have responded virtually immediately.
Rohit Sehgal
7 months ago
I have had an excellent experience with Caroline Health. They have met their commitments. They have provided good resources, changeovers and also request for changes in personnel have been addressed effectively. They have quick access to equipment and consumables as required by the patient. Their key strength is the quick responsiveness in difficult situations when quick action is required. When I have approached them on any issue they have responded virtually immediately.
Lubna Sarna
2 years ago
I’m very touched by the care given by Ravi the nurse sent for my aged father. He was very attentive towards his needs and treated him with a lot of dignity 🙏🙏🙏
Lubna Sarna
2 years ago
I’m very touched by the care given by Ravi the nurse sent for my aged father. He was very attentive towards his needs and treated him with a lot of dignity 🙏🙏🙏
Doogar & ASSOCIATES
2 years ago
Thanks again for the timely response and proficient support given.
Doogar & ASSOCIATES
2 years ago
Thanks again for the timely response and proficient support given.
Pratima GUHA ROY
2 years ago
professional & committed
Pratima GUHA ROY
2 years ago
professional & committed
Chakru Sinha
2 years ago
Caroline health care provided outstanding services. If there was a provision to give 6 stars, I would have. Special mention for the nurse gabbar singh, competent, caring, knowledgeable and compassionate. DR. Asif, Mr. Saif and others were very prompt in providing the services we needed and we found them to be very transparent.
Chakru Sinha
2 years ago
Caroline health care provided outstanding services. If there was a provision to give 6 stars, I would have. Special mention for the nurse gabbar singh, competent, caring, knowledgeable and compassionate. DR. Asif, Mr. Saif and others were very prompt in providing the services we needed and we found them to be very transparent.
G Prasanna Shreekanteshwar
2 years ago
Exceptional Care in a Time of Need
My wife, son and I were faced with one of life's most challenging moments where we were involved in a road accident and sustained traumatic injuries. My wife had severe head injuries, 9 ribs fracture, pelvis bones fracture and punctured lungs and some damage to liver too in the accident . She was in ICU with ventilator for a very long time in hospital .Total duration in hospital was 27 days.
In the midst of this turmoil, we were fortunate to have connected with Caroline Health Care, the home nursing agency which the doctor in Venkateshwar hospital had advised , since recovery of patients in home is better , but it needs a very good agency. From the very first interaction, they demonstrated not only professionalism but also genuine compassion and dedication to my wife's recovery. We had also evaluated other MNC agency but the personal touch was missing.
The team comprising of a Nurse and a GDA were stationed 24x7 at our home, supported by an ex AIIMS trauma specialist and a nursing supervisor. They went above and beyond to ensure that my wife received the highest standard of care. They provided skilled nursing services tailored to her specific needs, addressing both her physical and emotional well-being.
Their expertise in managing trauma cases was evident, and they instilled confidence in us during a time of uncertainty. This was backed up by excellent physiotherapy and rehabilitation of the patient who was discharged on tubes to home ( trachestomy, ryle food pipe, body waste bag)
What truly stood out was the personalized attention and empathy shown by every member of the team. They didn't just see my wife as a patient but as a person deserving of dignity and respect. Their encouragement and support played a significant role in her journey towards recovery.
Additionally, the communication and coordination between the caregivers, medical professionals, and our family were seamless. We were kept informed every step of the way, which alleviated much of the stress associated with navigating such a complex situation.
Thanks to the unwavering dedication of Caroline Health Care team, my wife is now in a much better situation than we could have hoped for. Their commitment to excellence and compassionate care have made a lasting impact on our lives. We are forever grateful for their invaluable support during this challenging time.
What stood outstanding was their close coordination with the hospital specialist post discharge to ensure correct medical attention. The agency also helped during the OPD review by setting up coordination with hospital staff and doctors , where the patient was declared good under the agencys care, and all the tubes of body were removed.
I wholeheartedly recommend Caroline Health care to anyone in need of exceptional nursing care. They are more than just a healthcare provider; they are a beacon of hope and comfort in times of adversity.
My wife, son and I were faced with one of life's most challenging moments where we were involved in a road accident and sustained traumatic injuries. My wife had severe head injuries, 9 ribs fracture, pelvis bones fracture and punctured lungs and some damage to liver too in the accident . She was in ICU with ventilator for a very long time in hospital .Total duration in hospital was 27 days.
In the midst of this turmoil, we were fortunate to have connected with Caroline Health Care, the home nursing agency which the doctor in Venkateshwar hospital had advised , since recovery of patients in home is better , but it needs a very good agency. From the very first interaction, they demonstrated not only professionalism but also genuine compassion and dedication to my wife's recovery. We had also evaluated other MNC agency but the personal touch was missing.
The team comprising of a Nurse and a GDA were stationed 24x7 at our home, supported by an ex AIIMS trauma specialist and a nursing supervisor. They went above and beyond to ensure that my wife received the highest standard of care. They provided skilled nursing services tailored to her specific needs, addressing both her physical and emotional well-being.
Their expertise in managing trauma cases was evident, and they instilled confidence in us during a time of uncertainty. This was backed up by excellent physiotherapy and rehabilitation of the patient who was discharged on tubes to home ( trachestomy, ryle food pipe, body waste bag)
What truly stood out was the personalized attention and empathy shown by every member of the team. They didn't just see my wife as a patient but as a person deserving of dignity and respect. Their encouragement and support played a significant role in her journey towards recovery.
Additionally, the communication and coordination between the caregivers, medical professionals, and our family were seamless. We were kept informed every step of the way, which alleviated much of the stress associated with navigating such a complex situation.
Thanks to the unwavering dedication of Caroline Health Care team, my wife is now in a much better situation than we could have hoped for. Their commitment to excellence and compassionate care have made a lasting impact on our lives. We are forever grateful for their invaluable support during this challenging time.
What stood outstanding was their close coordination with the hospital specialist post discharge to ensure correct medical attention. The agency also helped during the OPD review by setting up coordination with hospital staff and doctors , where the patient was declared good under the agencys care, and all the tubes of body were removed.
I wholeheartedly recommend Caroline Health care to anyone in need of exceptional nursing care. They are more than just a healthcare provider; they are a beacon of hope and comfort in times of adversity.
G Prasanna Shreekanteshwar
2 years ago
Exceptional Care in a Time of Need
My wife, son and I were faced with one of life's most challenging moments where we were involved in a road accident and sustained traumatic injuries. My wife had severe head injuries, 9 ribs fracture, pelvis bones fracture and punctured lungs and some damage to liver too in the accident . She was in ICU with ventilator for a very long time in hospital .Total duration in hospital was 27 days.
In the midst of this turmoil, we were fortunate to have connected with Caroline Health Care, the home nursing agency which the doctor in Venkateshwar hospital had advised , since recovery of patients in home is better , but it needs a very good agency. From the very first interaction, they demonstrated not only professionalism but also genuine compassion and dedication to my wife's recovery. We had also evaluated other MNC agency but the personal touch was missing.
The team comprising of a Nurse and a GDA were stationed 24x7 at our home, supported by an ex AIIMS trauma specialist and a nursing supervisor. They went above and beyond to ensure that my wife received the highest standard of care. They provided skilled nursing services tailored to her specific needs, addressing both her physical and emotional well-being.
Their expertise in managing trauma cases was evident, and they instilled confidence in us during a time of uncertainty. This was backed up by excellent physiotherapy and rehabilitation of the patient who was discharged on tubes to home ( trachestomy, ryle food pipe, body waste bag)
What truly stood out was the personalized attention and empathy shown by every member of the team. They didn't just see my wife as a patient but as a person deserving of dignity and respect. Their encouragement and support played a significant role in her journey towards recovery.
Additionally, the communication and coordination between the caregivers, medical professionals, and our family were seamless. We were kept informed every step of the way, which alleviated much of the stress associated with navigating such a complex situation.
Thanks to the unwavering dedication of Caroline Health Care team, my wife is now in a much better situation than we could have hoped for. Their commitment to excellence and compassionate care have made a lasting impact on our lives. We are forever grateful for their invaluable support during this challenging time.
What stood outstanding was their close coordination with the hospital specialist post discharge to ensure correct medical attention. The agency also helped during the OPD review by setting up coordination with hospital staff and doctors , where the patient was declared good under the agencys care, and all the tubes of body were removed.
I wholeheartedly recommend Caroline Health care to anyone in need of exceptional nursing care. They are more than just a healthcare provider; they are a beacon of hope and comfort in times of adversity.
My wife, son and I were faced with one of life's most challenging moments where we were involved in a road accident and sustained traumatic injuries. My wife had severe head injuries, 9 ribs fracture, pelvis bones fracture and punctured lungs and some damage to liver too in the accident . She was in ICU with ventilator for a very long time in hospital .Total duration in hospital was 27 days.
In the midst of this turmoil, we were fortunate to have connected with Caroline Health Care, the home nursing agency which the doctor in Venkateshwar hospital had advised , since recovery of patients in home is better , but it needs a very good agency. From the very first interaction, they demonstrated not only professionalism but also genuine compassion and dedication to my wife's recovery. We had also evaluated other MNC agency but the personal touch was missing.
The team comprising of a Nurse and a GDA were stationed 24x7 at our home, supported by an ex AIIMS trauma specialist and a nursing supervisor. They went above and beyond to ensure that my wife received the highest standard of care. They provided skilled nursing services tailored to her specific needs, addressing both her physical and emotional well-being.
Their expertise in managing trauma cases was evident, and they instilled confidence in us during a time of uncertainty. This was backed up by excellent physiotherapy and rehabilitation of the patient who was discharged on tubes to home ( trachestomy, ryle food pipe, body waste bag)
What truly stood out was the personalized attention and empathy shown by every member of the team. They didn't just see my wife as a patient but as a person deserving of dignity and respect. Their encouragement and support played a significant role in her journey towards recovery.
Additionally, the communication and coordination between the caregivers, medical professionals, and our family were seamless. We were kept informed every step of the way, which alleviated much of the stress associated with navigating such a complex situation.
Thanks to the unwavering dedication of Caroline Health Care team, my wife is now in a much better situation than we could have hoped for. Their commitment to excellence and compassionate care have made a lasting impact on our lives. We are forever grateful for their invaluable support during this challenging time.
What stood outstanding was their close coordination with the hospital specialist post discharge to ensure correct medical attention. The agency also helped during the OPD review by setting up coordination with hospital staff and doctors , where the patient was declared good under the agencys care, and all the tubes of body were removed.
I wholeheartedly recommend Caroline Health care to anyone in need of exceptional nursing care. They are more than just a healthcare provider; they are a beacon of hope and comfort in times of adversity.
Shahnawaz khan
2 years ago
I want to extend my heartfelt gratitude to Doctor Asif, Mr. Furqan Saifi, and the entire Caroline Health team for their outstanding care. Doctor Asif’s expertise, combined with Mr. Saifi’s attentive support, played a pivotal role in ensuring my utmost satisfaction. Their collaborative efforts delivered top-notch medical services with compassion and proficiency, exceeding all expectations. I wholeheartedly recommend Doctor Asif, Mr. Furqan Saifi, and Caroline Health for unparalleled healthcare assistance at home.
Shahnawaz khan
2 years ago
I want to extend my heartfelt gratitude to Doctor Asif, Mr. Furqan Saifi, and the entire Caroline Health team for their outstanding care. Doctor Asif’s expertise, combined with Mr. Saifi’s attentive support, played a pivotal role in ensuring my utmost satisfaction. Their collaborative efforts delivered top-notch medical services with compassion and proficiency, exceeding all expectations. I wholeheartedly recommend Doctor Asif, Mr. Furqan Saifi, and Caroline Health for unparalleled healthcare assistance at home.
Pranav
2 years ago
Excellent care given by the agency for my Mother. Her recovery has been quick ever since she was shifted to home and was under the care provided by Caroline healthcare.
The nurses are very smart and experienced. The equipments provided were of good quality. Any complaint or issue faced was handled by the team swiftly.
The nurses are very smart and experienced. The equipments provided were of good quality. Any complaint or issue faced was handled by the team swiftly.
Pranav
2 years ago
Excellent care given by the agency for my Mother. Her recovery has been quick ever since she was shifted to home and was under the care provided by Caroline healthcare.
The nurses are very smart and experienced. The equipments provided were of good quality. Any complaint or issue faced was handled by the team swiftly.
The nurses are very smart and experienced. The equipments provided were of good quality. Any complaint or issue faced was handled by the team swiftly.
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