AIR & GROUND AMBULANCE
Emergency Medical Transport, When Every Minute Counts
Caroline Health Care's ambulance services provide prompt, reliable emergency transportation with fully equipped vehicles and trained medical personnel. Dedicated to patient safety and swift response times, these services ensure timely care when it matters most.
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What to Expect
Prompt Response
- Quick arrival time to your location during a medical emergency.
- 24×7 ambulance availability — day or night, we’re ready.
- Experienced paramedics and EMTs on board, providing immediate care from the moment they arrive.
Compassionate Care During Transport
- A gentle, reassuring approach throughout the journey — for the patient and the family.
- Continuous monitoring of vital signs, with medical interventions administered as needed en route.
- Patient comfort and dignity prioritized at every stage of transport.
Efficient Hospital Coordination
- Direct communication with the receiving hospital, so your medical team is ready before you arrive.
- Close coordination with your existing healthcare providers, sharing your medical status and any interventions performed during transport.
- Transport to the nearest appropriate medical facility equipped to handle your specific condition.
Air & Ground Ambulance Services
Caroline Healthcare’s air and ground ambulance services provide prompt, reliable emergency medical transportation across Delhi NCR, with fully equipped ambulances and trained paramedics and EMTs on board. Whether it’s a critical ground transfer between hospitals or urgent long-distance transport by air, we’re committed to patient safety and fast response times — because in an emergency, timing can make all the difference.
Why Choose Caroline Healthcare
Ongoing Medical Support, Available 24x7
- Skilled nursing care, including medication management, wound care, and post-operative support.
- Personalized care plans, with open communication between patients, families, and our team.
- Home-based care that reduces hospital visits and the risk of hospital-acquired infections.
- Full coordination with your primary physician and specialists.
- Guidance and emotional support for family members and caregivers.
Experienced, Board-Certified Doctors
- Specialized expertise across medical fields, with up-to-date knowledge of current best practices.
- A compassionate, patient-first approach to every consultation.
- Individualized treatment plans based on thorough assessment and ongoing monitoring.
- Close collaboration with your existing healthcare team.
- Doctor visits available at home — no travel required.
FAQs
How do I schedule an appointment or request services?
You can easily schedule an appointment or request services by calling us at 1800 103 3374 or filling out the contact form on our website. Our friendly staff will guide you through the process and answer any questions you may have.
1. What payment methods are accepted?
We accept all major credit cards such as Visa, Mastercard, American Express, and Discover. In addition, we work with a wide range of insurance plans including Aetna, Cigna, Blue Cross Blue Shield, and UnitedHealthcare. For added convenience, we also welcome direct bank transfers from accounts at major financial institutions.
2. What can I expect during a home visit?
During a home visit, our healthcare professional will arrive at your scheduled time and conduct a thorough assessment. This may include taking your medical history, performing a physical exam, and discussing your specific needs and concerns. Based on this assessment, a personalized care plan will be developed to meet your individual goals.
3. How do you ensure the quality and safety of your care?
At Caroline Healthcare, we prioritize your safety and well-being. All our staff members are highly trained and experienced professionals. We adhere to strict infection control protocols and maintain rigorous quality standards for all our services. Your satisfaction and comfort are our top priorities
OUR HAPPY CLIENTS
Discover why families trust Caroline Home Care for their loved ones’ needs.
Suresh Maurya
2 weeks ago
We were struggling with my wife’s multiple medicines and frequent mix-ups. Caroline Health Care organized everything in a pill box and now her caregiver calls every morning to remind her — “Time for BP medicine” — and also keeps notes on side effects.
When I asked if all nurses are this attentive, she said, “Caroline Health Care trains us specifically for this.” That explains why their system works so well. We feel much more at peace now.
When I asked if all nurses are this attentive, she said, “Caroline Health Care trains us specifically for this.” That explains why their system works so well. We feel much more at peace now.
Suresh Maurya
2 weeks ago
We were struggling with my wife’s multiple medicines and frequent mix-ups. Caroline Health Care organized everything in a pill box and now her caregiver calls every morning to remind her — “Time for BP medicine” — and also keeps notes on side effects.
When I asked if all nurses are this attentive, she said, “Caroline Health Care trains us specifically for this.” That explains why their system works so well. We feel much more at peace now.
When I asked if all nurses are this attentive, she said, “Caroline Health Care trains us specifically for this.” That explains why their system works so well. We feel much more at peace now.
Sakshi Maurya
2 weeks ago
Caroline Health Care was really clear about my mother’s overnight care — what the caregiver would do and all safety protocols.
The caregiver called me daily with updates. My mom felt like family was with her, not a stranger. You can tell they genuinely care.
The caregiver called me daily with updates. My mom felt like family was with her, not a stranger. You can tell they genuinely care.
Sakshi Maurya
2 weeks ago
Caroline Health Care was really clear about my mother’s overnight care — what the caregiver would do and all safety protocols.
The caregiver called me daily with updates. My mom felt like family was with her, not a stranger. You can tell they genuinely care.
The caregiver called me daily with updates. My mom felt like family was with her, not a stranger. You can tell they genuinely care.
Shivam Gupta
2 weeks ago
Heard about this from my cousin for her dad. He used to sit alone all day, now he talks, goes for walks and actually looks forward to the caregiver’s visits. They matched someone with similar interests so it feels like friendship, not just help. Really touching to see.
Shivam Gupta
2 weeks ago
Heard about this from my cousin for her dad. He used to sit alone all day, now he talks, goes for walks and actually looks forward to the caregiver’s visits. They matched someone with similar interests so it feels like friendship, not just help. Really touching to see.
Sourav Ram
2 weeks ago
Wife has multiple medications aur mix-ups happen. Caroline Health Care’s person who came explained, We’ll organize this in a pill organizer, remind her daily, track any side effects.Now she calls every morning Time for BP medicine aur keeps notes. Meine poocha once, Kya sab nurses itna attention detail se karte hain?” She said, Caroline Health Care trained us specifically for this.” Makes sense why their system works so well.
Sourav Ram
2 weeks ago
Wife has multiple medications aur mix-ups happen. Caroline Health Care’s person who came explained, We’ll organize this in a pill organizer, remind her daily, track any side effects.Now she calls every morning Time for BP medicine aur keeps notes. Meine poocha once, Kya sab nurses itna attention detail se karte hain?” She said, Caroline Health Care trained us specifically for this.” Makes sense why their system works so well.
OSIFAR
2 weeks ago
Started physio after my fall and was nervous about trusting someone new with my body. This therapist was patient, never made me feel old or useless, actually explained why we were doing each exercise. My daughter doesn’t have to drop everything to take me to appointments now. I’m regaining confidence in my movements. This beat going to a crowded clinic any day. Feel like I got my independence back.
OSIFAR
2 weeks ago
Started physio after my fall and was nervous about trusting someone new with my body. This therapist was patient, never made me feel old or useless, actually explained why we were doing each exercise. My daughter doesn’t have to drop everything to take me to appointments now. I’m regaining confidence in my movements. This beat going to a crowded clinic any day. Feel like I got my independence back.
Prachi Singh
2 months ago
I had a wonderful experience with Caroline Healthcare. The team is professional, responsive, and truly cares about their patients. Their staff is well-trained, compassionate, and always available to provide timely support. The quality of service exceeded my expectations, and I highly recommend Caroline Healthcare to anyone looking for reliable and trustworthy home healthcare services. Keep up the excellent work!
Prachi Singh
2 months ago
I had a wonderful experience with Caroline Healthcare. The team is professional, responsive, and truly cares about their patients. Their staff is well-trained, compassionate, and always available to provide timely support. The quality of service exceeded my expectations, and I highly recommend Caroline Healthcare to anyone looking for reliable and trustworthy home healthcare services. Keep up the excellent work!
abdullah sayeed
3 months ago
We are incredibly grateful to Neha, our nursing incharge, for the exceptional home care she has provided for my father.since last couple of months..professionalism, dedication, and clinical expertise have given us confidence to keep home care at home Thank you, Neha, for your outstanding support!"
abdullah sayeed
3 months ago
We are incredibly grateful to Neha, our nursing incharge, for the exceptional home care she has provided for my father.since last couple of months..professionalism, dedication, and clinical expertise have given us confidence to keep home care at home Thank you, Neha, for your outstanding support!"
Anuradha Mittal
5 months ago
Thanks to Ria Solanki of Caroline Health Care, we managed to find the most compassionate and caring day and night nurse for my ailing mother. Our day nurse, Veer Kaur needs a special call out. I have never seen such dedication and patience with which she is caring for my mother through out the day.. Samreen, the night nurse is constantly present to meet any needs that come up. Highly recommend Caroline Health Care!!!
Anuradha Mittal
5 months ago
Thanks to Ria Solanki of Caroline Health Care, we managed to find the most compassionate and caring day and night nurse for my ailing mother. Our day nurse, Veer Kaur needs a special call out. I have never seen such dedication and patience with which she is caring for my mother through out the day.. Samreen, the night nurse is constantly present to meet any needs that come up. Highly recommend Caroline Health Care!!!
Rohit Sehgal
7 months ago
I have had an excellent experience with Caroline Health. They have met their commitments. They have provided good resources, changeovers and also request for changes in personnel have been addressed effectively. They have quick access to equipment and consumables as required by the patient. Their key strength is the quick responsiveness in difficult situations when quick action is required. When I have approached them on any issue they have responded virtually immediately.
Rohit Sehgal
7 months ago
I have had an excellent experience with Caroline Health. They have met their commitments. They have provided good resources, changeovers and also request for changes in personnel have been addressed effectively. They have quick access to equipment and consumables as required by the patient. Their key strength is the quick responsiveness in difficult situations when quick action is required. When I have approached them on any issue they have responded virtually immediately.
Lubna Sarna
2 years ago
I’m very touched by the care given by Ravi the nurse sent for my aged father. He was very attentive towards his needs and treated him with a lot of dignity 🙏🙏🙏
Lubna Sarna
2 years ago
I’m very touched by the care given by Ravi the nurse sent for my aged father. He was very attentive towards his needs and treated him with a lot of dignity 🙏🙏🙏
Doogar & ASSOCIATES
2 years ago
Thanks again for the timely response and proficient support given.
Doogar & ASSOCIATES
2 years ago
Thanks again for the timely response and proficient support given.
Pratima GUHA ROY
2 years ago
professional & committed
Pratima GUHA ROY
2 years ago
professional & committed
Chakru Sinha
2 years ago
Caroline health care provided outstanding services. If there was a provision to give 6 stars, I would have. Special mention for the nurse gabbar singh, competent, caring, knowledgeable and compassionate. DR. Asif, Mr. Saif and others were very prompt in providing the services we needed and we found them to be very transparent.
Chakru Sinha
2 years ago
Caroline health care provided outstanding services. If there was a provision to give 6 stars, I would have. Special mention for the nurse gabbar singh, competent, caring, knowledgeable and compassionate. DR. Asif, Mr. Saif and others were very prompt in providing the services we needed and we found them to be very transparent.
G Prasanna Shreekanteshwar
2 years ago
Exceptional Care in a Time of Need
My wife, son and I were faced with one of life's most challenging moments where we were involved in a road accident and sustained traumatic injuries. My wife had severe head injuries, 9 ribs fracture, pelvis bones fracture and punctured lungs and some damage to liver too in the accident . She was in ICU with ventilator for a very long time in hospital .Total duration in hospital was 27 days.
In the midst of this turmoil, we were fortunate to have connected with Caroline Health Care, the home nursing agency which the doctor in Venkateshwar hospital had advised , since recovery of patients in home is better , but it needs a very good agency. From the very first interaction, they demonstrated not only professionalism but also genuine compassion and dedication to my wife's recovery. We had also evaluated other MNC agency but the personal touch was missing.
The team comprising of a Nurse and a GDA were stationed 24x7 at our home, supported by an ex AIIMS trauma specialist and a nursing supervisor. They went above and beyond to ensure that my wife received the highest standard of care. They provided skilled nursing services tailored to her specific needs, addressing both her physical and emotional well-being.
Their expertise in managing trauma cases was evident, and they instilled confidence in us during a time of uncertainty. This was backed up by excellent physiotherapy and rehabilitation of the patient who was discharged on tubes to home ( trachestomy, ryle food pipe, body waste bag)
What truly stood out was the personalized attention and empathy shown by every member of the team. They didn't just see my wife as a patient but as a person deserving of dignity and respect. Their encouragement and support played a significant role in her journey towards recovery.
Additionally, the communication and coordination between the caregivers, medical professionals, and our family were seamless. We were kept informed every step of the way, which alleviated much of the stress associated with navigating such a complex situation.
Thanks to the unwavering dedication of Caroline Health Care team, my wife is now in a much better situation than we could have hoped for. Their commitment to excellence and compassionate care have made a lasting impact on our lives. We are forever grateful for their invaluable support during this challenging time.
What stood outstanding was their close coordination with the hospital specialist post discharge to ensure correct medical attention. The agency also helped during the OPD review by setting up coordination with hospital staff and doctors , where the patient was declared good under the agencys care, and all the tubes of body were removed.
I wholeheartedly recommend Caroline Health care to anyone in need of exceptional nursing care. They are more than just a healthcare provider; they are a beacon of hope and comfort in times of adversity.
My wife, son and I were faced with one of life's most challenging moments where we were involved in a road accident and sustained traumatic injuries. My wife had severe head injuries, 9 ribs fracture, pelvis bones fracture and punctured lungs and some damage to liver too in the accident . She was in ICU with ventilator for a very long time in hospital .Total duration in hospital was 27 days.
In the midst of this turmoil, we were fortunate to have connected with Caroline Health Care, the home nursing agency which the doctor in Venkateshwar hospital had advised , since recovery of patients in home is better , but it needs a very good agency. From the very first interaction, they demonstrated not only professionalism but also genuine compassion and dedication to my wife's recovery. We had also evaluated other MNC agency but the personal touch was missing.
The team comprising of a Nurse and a GDA were stationed 24x7 at our home, supported by an ex AIIMS trauma specialist and a nursing supervisor. They went above and beyond to ensure that my wife received the highest standard of care. They provided skilled nursing services tailored to her specific needs, addressing both her physical and emotional well-being.
Their expertise in managing trauma cases was evident, and they instilled confidence in us during a time of uncertainty. This was backed up by excellent physiotherapy and rehabilitation of the patient who was discharged on tubes to home ( trachestomy, ryle food pipe, body waste bag)
What truly stood out was the personalized attention and empathy shown by every member of the team. They didn't just see my wife as a patient but as a person deserving of dignity and respect. Their encouragement and support played a significant role in her journey towards recovery.
Additionally, the communication and coordination between the caregivers, medical professionals, and our family were seamless. We were kept informed every step of the way, which alleviated much of the stress associated with navigating such a complex situation.
Thanks to the unwavering dedication of Caroline Health Care team, my wife is now in a much better situation than we could have hoped for. Their commitment to excellence and compassionate care have made a lasting impact on our lives. We are forever grateful for their invaluable support during this challenging time.
What stood outstanding was their close coordination with the hospital specialist post discharge to ensure correct medical attention. The agency also helped during the OPD review by setting up coordination with hospital staff and doctors , where the patient was declared good under the agencys care, and all the tubes of body were removed.
I wholeheartedly recommend Caroline Health care to anyone in need of exceptional nursing care. They are more than just a healthcare provider; they are a beacon of hope and comfort in times of adversity.
G Prasanna Shreekanteshwar
2 years ago
Exceptional Care in a Time of Need
My wife, son and I were faced with one of life's most challenging moments where we were involved in a road accident and sustained traumatic injuries. My wife had severe head injuries, 9 ribs fracture, pelvis bones fracture and punctured lungs and some damage to liver too in the accident . She was in ICU with ventilator for a very long time in hospital .Total duration in hospital was 27 days.
In the midst of this turmoil, we were fortunate to have connected with Caroline Health Care, the home nursing agency which the doctor in Venkateshwar hospital had advised , since recovery of patients in home is better , but it needs a very good agency. From the very first interaction, they demonstrated not only professionalism but also genuine compassion and dedication to my wife's recovery. We had also evaluated other MNC agency but the personal touch was missing.
The team comprising of a Nurse and a GDA were stationed 24x7 at our home, supported by an ex AIIMS trauma specialist and a nursing supervisor. They went above and beyond to ensure that my wife received the highest standard of care. They provided skilled nursing services tailored to her specific needs, addressing both her physical and emotional well-being.
Their expertise in managing trauma cases was evident, and they instilled confidence in us during a time of uncertainty. This was backed up by excellent physiotherapy and rehabilitation of the patient who was discharged on tubes to home ( trachestomy, ryle food pipe, body waste bag)
What truly stood out was the personalized attention and empathy shown by every member of the team. They didn't just see my wife as a patient but as a person deserving of dignity and respect. Their encouragement and support played a significant role in her journey towards recovery.
Additionally, the communication and coordination between the caregivers, medical professionals, and our family were seamless. We were kept informed every step of the way, which alleviated much of the stress associated with navigating such a complex situation.
Thanks to the unwavering dedication of Caroline Health Care team, my wife is now in a much better situation than we could have hoped for. Their commitment to excellence and compassionate care have made a lasting impact on our lives. We are forever grateful for their invaluable support during this challenging time.
What stood outstanding was their close coordination with the hospital specialist post discharge to ensure correct medical attention. The agency also helped during the OPD review by setting up coordination with hospital staff and doctors , where the patient was declared good under the agencys care, and all the tubes of body were removed.
I wholeheartedly recommend Caroline Health care to anyone in need of exceptional nursing care. They are more than just a healthcare provider; they are a beacon of hope and comfort in times of adversity.
My wife, son and I were faced with one of life's most challenging moments where we were involved in a road accident and sustained traumatic injuries. My wife had severe head injuries, 9 ribs fracture, pelvis bones fracture and punctured lungs and some damage to liver too in the accident . She was in ICU with ventilator for a very long time in hospital .Total duration in hospital was 27 days.
In the midst of this turmoil, we were fortunate to have connected with Caroline Health Care, the home nursing agency which the doctor in Venkateshwar hospital had advised , since recovery of patients in home is better , but it needs a very good agency. From the very first interaction, they demonstrated not only professionalism but also genuine compassion and dedication to my wife's recovery. We had also evaluated other MNC agency but the personal touch was missing.
The team comprising of a Nurse and a GDA were stationed 24x7 at our home, supported by an ex AIIMS trauma specialist and a nursing supervisor. They went above and beyond to ensure that my wife received the highest standard of care. They provided skilled nursing services tailored to her specific needs, addressing both her physical and emotional well-being.
Their expertise in managing trauma cases was evident, and they instilled confidence in us during a time of uncertainty. This was backed up by excellent physiotherapy and rehabilitation of the patient who was discharged on tubes to home ( trachestomy, ryle food pipe, body waste bag)
What truly stood out was the personalized attention and empathy shown by every member of the team. They didn't just see my wife as a patient but as a person deserving of dignity and respect. Their encouragement and support played a significant role in her journey towards recovery.
Additionally, the communication and coordination between the caregivers, medical professionals, and our family were seamless. We were kept informed every step of the way, which alleviated much of the stress associated with navigating such a complex situation.
Thanks to the unwavering dedication of Caroline Health Care team, my wife is now in a much better situation than we could have hoped for. Their commitment to excellence and compassionate care have made a lasting impact on our lives. We are forever grateful for their invaluable support during this challenging time.
What stood outstanding was their close coordination with the hospital specialist post discharge to ensure correct medical attention. The agency also helped during the OPD review by setting up coordination with hospital staff and doctors , where the patient was declared good under the agencys care, and all the tubes of body were removed.
I wholeheartedly recommend Caroline Health care to anyone in need of exceptional nursing care. They are more than just a healthcare provider; they are a beacon of hope and comfort in times of adversity.
Shahnawaz khan
2 years ago
I want to extend my heartfelt gratitude to Doctor Asif, Mr. Furqan Saifi, and the entire Caroline Health team for their outstanding care. Doctor Asif’s expertise, combined with Mr. Saifi’s attentive support, played a pivotal role in ensuring my utmost satisfaction. Their collaborative efforts delivered top-notch medical services with compassion and proficiency, exceeding all expectations. I wholeheartedly recommend Doctor Asif, Mr. Furqan Saifi, and Caroline Health for unparalleled healthcare assistance at home.
Shahnawaz khan
2 years ago
I want to extend my heartfelt gratitude to Doctor Asif, Mr. Furqan Saifi, and the entire Caroline Health team for their outstanding care. Doctor Asif’s expertise, combined with Mr. Saifi’s attentive support, played a pivotal role in ensuring my utmost satisfaction. Their collaborative efforts delivered top-notch medical services with compassion and proficiency, exceeding all expectations. I wholeheartedly recommend Doctor Asif, Mr. Furqan Saifi, and Caroline Health for unparalleled healthcare assistance at home.
Pranav
2 years ago
Excellent care given by the agency for my Mother. Her recovery has been quick ever since she was shifted to home and was under the care provided by Caroline healthcare.
The nurses are very smart and experienced. The equipments provided were of good quality. Any complaint or issue faced was handled by the team swiftly.
The nurses are very smart and experienced. The equipments provided were of good quality. Any complaint or issue faced was handled by the team swiftly.
Pranav
2 years ago
Excellent care given by the agency for my Mother. Her recovery has been quick ever since she was shifted to home and was under the care provided by Caroline healthcare.
The nurses are very smart and experienced. The equipments provided were of good quality. Any complaint or issue faced was handled by the team swiftly.
The nurses are very smart and experienced. The equipments provided were of good quality. Any complaint or issue faced was handled by the team swiftly.
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